I do not store your information electronically on my computer knowingly except for the recordings of sessions in zoom (see paragraph below).
I offer recordings of sessions through zoom. My default settings on my Zoom account are that all sessions be recorded from the moment they start. This is an option I have ticked because I have forgotten on two occasions to record a session and clients were disappointed. The recordings of sessions is saved onto my computer (not on a third party platform), which is password protected. They do not have the name of my clients on them, only the date and time of the appointment. Only people who have access to my diary and my computer would be able to find which recording applies to which client. At the time of writing this policy, the only person who has access to both is me. If you do not wish for a session to be recorded in zoom, please let me know at the beginning of the session.
Please understand that for us sole business owners, there are many moving parts to running a business. The amount of work that the GDPR has created on my own business takes me away from client work and I have to balance how much time I spend on legalities and business to make sure my business stays alive. So I am probably not perfectly compliant with GDPR but I am working towards it, and I believe the spirit of the GDPR is that for small business owners like me, that is good enough. I hope you will be understanding.
In May 2018, I did an audit of my mailing list to establish who has given consent to receive my newsletter. Anyone who did not renew their consent was removed from it. If you want to receive my newsletter again, come back to this website and sign up again. You can do that through the pop up that should have come up whilst you browsed this website or you can go to my welcome page and scroll down to the bottom.
You have the right under GDPR to ask me to let you know what data I hold about you. If we already have a client relationship, please contact me by our usual means of communications. If not, use the form on this website but don’t forget to explain clearly why you are contacting me and give me enough information to be able to identify you.
If you are not happy with any aspect of how I collect your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). I would be immensely grateful if you could contact me first so that I can try to resolve it for you. Click here to go to the contact me page to send me a message. Please try not to be aggressive. I am a human being like you and I deserve respect as much as you do. I should hope that we can both act in a civilised way. It is easy to forget that you have signed up for a newsletter if you never open it. I do not add anyone to my newsletter manually so if your data is in my possession, it is more than likely that you have actively signed up for my newsletter in person or online, even if you do not remember it.
Thank you for your understanding.
Ange de Lumiere, Spiritual Lawyer and Intuitive Business Strategist
This policy was last updated on the 1st of October 2018